Privacy Policy

We understand the importance of protecting your personal information. And we strongly believe in protecting the privacy and security of our customers' personal information. This Privacy Policy outlines how we collect, use, and protect the information you provide while using our website.

1. Collection of Personal Information:
We collect personal information that you voluntarily provide to us during your registration, ordering process, or when you communicate with our customer support team. This information may include your name, email address, phone number, shipping address, and payment details for processing your orders.

2. Use of Personal Information:
We use your personal information to process your orders, manage your account, respond to your inquiries, send you offers, promotions, and updates related to our services, and customize your online experience. We may also use your information to improve our website, products, and services based on your feedback and preferences.

3. Protection of Personal Information:
Safeguarding your personal information is our top priority. We implement appropriate security measures to protect against unauthorized access, alteration, disclosure, or destruction of your personal information. However, no method of transmission over the internet or electronic storage is 100% secure, so we cannot guarantee absolute security.

4. Sharing of Personal Information:
We may share your personal information with trusted third-party service providers who assist us in operating our website, processing payments, delivering orders, or providing customer support. These service providers are only allowed to use your information to perform these tasks and are obligated to keep your information confidential.

5. Your Rights about Personal Data:
You can unsubscribe from our marketing communications at any time by following the link in the footer of the last email you received from one of our brands (Unsubscribe) or by sending your request with detailed instructions for our Customer Services team. You have the right to update and correct the personal information on your account. You also have the right to request from us all personal information that we hold that relates to you, to request restriction of the processing of that data and to request that we delete that data.

6. Cookies and Similar Technologies:
We use cookies and similar technologies (such as pixels and web beacons) to enhance your browsing experience, analyze website traffic patterns, and personalize content and advertisements based on your preferences. You can choose to disable cookies through your browser settings, but this may limit some features of our website.

7. Legal Compliance:
We may disclose your personal information if required to do so by law, or if we believe that such action is necessary to comply with legal obligations, protect our rights, or investigate potential fraud or security breaches.

8. Changes to the Privacy Policy:
We reserve the right to update or modify our privacy policy at any time. Any changes will be effective immediately upon posting on our website. We encourage you to review this policy periodically to stay informed about how we handle and protect your personal information.

 

Contact Us

If you have any questions or concerns regarding our privacy policy, please contact us through the provided channels.

Email: info@tienjoy.com